Tax Free Shopping

Visitors to the UK who live outside the EC are eligible to receive a VAT refund on purchases made during their stay in the UK
At Gretna Green Famous Blacksmiths Shop we also provide a worldwide mailing service which guarantees quick delivery and a bureau de change.

We are situated just off the M74 not far from Carlisle, we offer a wide range of services as well as great places to shop and eat such as the Blacksmiths restaurant and the Foodhall selling a range of snacks and meals as well as lots of local fresh produce.

To Shop Tax Free you need to:

1. Reside outside the EU
2. Make a minimum purchase of 30 and collect a VAT refund form at the time of sale
3. Take goods home within three months of the date of purchase

To Get a Refund, at airports with a Customs Desk (i.e. Heathrow) you need to:
1. Visitors go to the H.M. Customs & Excise desk before check-in.
2. Have the goods, receipts and completed form with them.
3. Get a Customs stamp and post the form in the pre-paid envelope.

To Get a Refund, airports with no manned Customs Desk (i.e. Scottish airports) you need to:
1. Check in as usual
2. Place the form in the pre-paid envelope into the "VAT Retail Export Scheme" box provided by H M Customs & Revenue. This is usually found at passport control or after security.

In both instances the refund will be made to a major credit card or by bank cheque.
Visitors may also take their stamped form to the refund point at Heathrow airport for an immediate cash refund for purchases between 100 and 1,000. There may be a charge made for this service.
UK Tax Free Refund has City Cash Refund Centres in both Inverness and Edinburgh. For purchases between 75 and 1000 visitors may take their completed form to these locations and receive a cash refund while still enjoying their stay in Scotland.

To Receive a Cash Refund you need to:
1. Take the completed form to the UK Tax Free City Cash Refund Centre.
2. Have a Visa or MasterCard with at least 3 months till expiry.
3. The agent takes a pre-authorisation on the credit card and for a flat fee of 1 will give a cash refund.
No Customs Stamp = No Refund
All forms whether refunded to a credit card or those which have been pre-paid at a cash refund point must have a Customs stamp on them and must be returned to UK Tax Free Refund Ltd.

Some goods are not eligible for VAT refund:
1. Childrenswear
2. Basic foods
3. Books
4. Consumables such as petrol, services, hotel rooms or meals

  • +44 1461 338441

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