Delivery

In Stock or 2 Week Delivery?
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We strive to hold the majority of our advertised products in stock but due to the nature of some of these products (specific tartans & sizes) we do from time to time sell out of certain items.

Where an item shows as IN STOCK on our site then our stock is correct from the hour previous and you should expect your order to arrive in the timescale appropriate to your delivery choice.

Where an item shows as 2 WEEK DELIVERY then this item is currently on order with our suppliers and is estimated to arrive with you within this timescale, if not before. Please note it is not recommended that you choose the express delivery option for these item/s.

Christmas Posting Dates
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To ensure your order/s are with you before Christmas (UK orders) we would advise placing your order with us by Thursday 18th December at the very latest. We can still accept orders after this point but we cannot guarantee delivery for Christmas, if you need further information on delivery timescales please contact us on 01461 338441 and we will do our best to advise you. For International orders please see our timescales below.

Please note most of our UK orders are sent Royal Mail 48 Tracked or Parcelforce 24hr so orders placed up until 18th December may still arrive in time for Christmas although orders placed after 18th is completely at your own discretion.

All delivery timescales are approximate and although we do our best to despatch within 1 working day we cannot guarantee Christmas delivery to Highlands & Islands (including Northern Ireland) after 18th December.

All T&C's are subject to good weather conditions in the UK.

International Posting Dates (Royal Mail Signed-For):

Wednesday 3rd December - Asia, Far East (including Japan), New Zealand
Thursday 4th December - Australia
Friday 5th December - Africa, Caribbean, Central & South America, Middle East
Monday 8th December - Cyprus, Eastern Europe, Greece
Tuesday 9th December - Canada, Poland
Friday 12th December - USA
Saturday 13th December - Western Europe (excluding Greece, Poland)

International Posting Dates (Parcelforce):

Wednesday 17th December - Australia, New Zealand & China
Thursday 18th December - Russia & Hong Kong
Friday 19th December - USA & Canada
Friday 19th December - France, Ireland, Germany, Italy & Spain

Where can we deliver to?
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Here at Gretna Green Ltd we can deliver all over the world. In fact it's something we specialise in since we have many international visitors who come to the Famous Blacksmiths Shop every year and would like some of our lovely gifts sent home for them. See below for details of the countries we send to and the prices.


Despatch Timescales
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We aim to despatch every order in 1 - 2 working days. This does not apply to 'Express' next working day orders received before 12.30pm Monday - Friday which are despatched the same day. Any orders received over the weekend (including Express orders) will be despatched on the following Monday.

Delivery Methods
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We use two methods for our delivery, Royal Mail for parcels up to 1kg (UK) & 2kg (International) and Parcelforce Worldwide as an express option within the UK and for orders up to 30kg (volumetric) worldwide.


Costs and Delivery Timescales
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UK Mainland Deliveries

Service Delivery Timescale Price
Royal Mail Tracked 48 3 - 5 working days 3.95
Parcelforce 24 1 - 2 working days 6.95
Express Next Working Day* 1 working day 9.95
Saturday Delivery Delivered on the 1st Saturday after placing the order 20.00

* Please note Express Next Working Day Delivery is only available within the UK mainland (Mon-Thurs (before 12.30pm), if you choose this option after close of business on a Friday or over the weekend then your order will be despatched on the following Monday and should arrive (location permitting) with you on the Tuesday between 8am - 5pm. 'Express Delivery' will not be delivered over the weekend (Saturday - Sunday). Should you require ANY order to be delivered on a Saturday please choose our Saturday Delivery option.

European Deliveries

If your order is under 2kg and being sent to a Royal Mail Europe destinaton* you can find out the price below:

European Country Up to 1kg 1kg - 2kg Timescale
Andorra 12.95 17.95 3 - 5 working days
Austria 12.95 17.95 3 - 5 working days
Belguim 12.95 17.95 3 - 5 working days
Bulgaria 12.95 17.95 3 - 5 working days
Canary Islands 12.95 17.95 3 - 5 working days
Cyprus 12.95 17.95 3 - 5 working days
Czech Republic 12.95 17.95 3 - 5 working days
Denmark 12.95 17.95 3 - 5 working days
Estonia 12.95 17.95 3 - 5 working days
Finland 12.95 17.95 3 - 5 working days
France 12.95 17.95 3 - 5 working days
Germany 12.95 17.95 3 - 5 working days
Gibraltar 12.95 17.95 3 - 5 working days
Greece 12.95 17.95 3 - 5 working days
Hungary 12.95 17.95 3 - 5 working days
Iceland 12.95 17.95 3 - 5 working days
Ireland 12.95 17.95 3 - 5 working days
Italy 12.95 17.95 3 - 5 working days
Latvia 12.95 17.95 3 - 5 working days
Liechenstein 12.95 17.95 3 - 5 working days
Lithuania 12.95 17.95 3 - 5 working days
Luxembourg 12.95 17.95 3 - 5 working days
Malta 12.95 17.95 3 - 5 working days
Netherlands 12.95 17.95 3 - 5 working days
Norway 12.95 17.95 3 - 5 working days
Poland 12.95 17.95 3 - 5 working days
Romania 12.95 17.95 3 - 5 working days
Russia 12.95 17.95 3 - 5 working days
Slovakia 12.95 17.95 3 - 5 working days
Slovenia 12.95 17.95 3 - 5 working days
Spain 12.95 17.95 3 - 5 working days
Sweden 12.95 17.95 3 - 5 working days
Switzerland 12.95 17.95 3 - 5 working days
Turkey 12.95 17.95 3 - 5 working days

*Includes Russia,

Rest of the World Deliveries

Country Up to 1kg 1kg - 2 kg Timescale
USA 14.95 21.95 5 - 7 working days
Canada 14.95 21.95 5 - 7 working days
Australia 14.95 21.95 5 - 7 working days
New Zealand 14.95 21.95 5 - 7 working days
China 14.95 21.95 5 - 7 working days
Hong Kong 14.95 21.95 5 - 7 working days
Japan 14.95 21.95 5 - 7 working days
Taiwan 14.95 21.95 5 - 7 working days
Argentina 14.95 21.95 5 - 7 working days
India 14.95 21.95 5 - 7 working days
Singapore 14.95 21.95 5 - 7 working days
South Africa 14.95 21.95 5 - 7 working days
South Korea 14.95 21.95 5 - 7 working days

International Orders over 2kg

If your order is over 2kg and is being sent to an international destination then the shipping rate is calculated at the basket during checkout. If you require more information on this please contact us.

Country Service Timescale
USA Parcelforce Global Priority 3 - 5 working days
Canada Parcelforce Global Priority 3 - 5 working days
Australia Parcelforce Global Priority 5 - 8 working days

 

International Duty
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For orders outside the UK the purchaser may incur additional import duties and custom charges. These are levied at the port of ingress and are the responsibility of the purchaser.

Refusal to pay the local import duties and taxes will result in the goods either being:

  • Destroyed by Customs; or
  • Goods being returned to sender at the cost of the consignee (costs will be deducted from any refund owed).

In the rare instance that your local customs office refuses the goods into your country then the above also applies. Please note if you pay to have the items returned to us that will be at your cost and any monies refunded to you by us shall be less the original postage charged. It shall remain the responsibility of you, the purchaser, to check the import laws regarding your order - specifically when this includes alcohol as these laws vary widely from country to country.

 

  • +44 1461 336001
  • Live Chat

Please select the country you wish your order to be delivered to and your preferred currency. Don't worry this will not affect your billing address country at checkout.

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