Careers at Gretna Green

Jobs and Employment Opportunites in Gretna Green and Gretna with Gretna Green Since 1754

With a continuous programme of investment in facilities and staff, to create a world-class 5-star visitor attraction in Gretna Green, our local family business - Gretna Green Ltd - are seeking a team of well-motivated people to deliver excellent service; across both retail and catering operations, at one of Scotland's most popular visitor attractions. Including our 5-star, award-winning, Visit Scotland Gretna Green Famous Blacksmiths Shop, as well as at our 4-star hotel Smiths at Gretna Green, our 3-Star hotel Greens at Gretna and our newest ventures the Old Toll Bar and Gretna Hall Historic Marriage House and Hotel.

Updated: 1st February 2019

We are currently looking for:

  • Part Time Sales Colleagues
  • Restaurant Host
  • F&B Assistants (Gretna Hall Hotel)
  • F&B Supervisor (Smiths)

Please find details of most of these positions below and for further information on any of the roles or to apply, please contact Marie Glencross - marie.glencross@gretnagreen.com


Gretna Green Since 1754

PART TIME SALES COLLEAGUES

Gretna Green Ltd - Gretna DG16 5EA 

Job Summary :

Opportunities have now arisen  across our specialist stores for   part-time Sales  Colleagues    to   actively help promote and sell our wide range of   products ranging  from  food and hampers, designer clothing and  jewellery to  fine malt whiskies, as well as an array of  items associated with love and marriage. We are now  looking to recruit  dynamic, passionate Sales Colleagues who can help promote the Gretna Green brand and drive sales forward.

Candidates must have excellent communication skills, be able to use their initiative, have a flair for promoting sales, be numerate and have a passion for selling.

Rate of Pay: National Minimum Wage

Hours of Work: 14-25 Hours per week over 5 of 7 days. This may rise during peak periods.

If you love what you have read, please send your CV and covering letter to:

marie.glencross@gretnagreen.com or alternatively post to:
Marie Glencross, Gretna Green Ltd, Gretna Green, DG16 5EA


Gretna Green Since 1754

RESTAURANT HOST

Blacksmiths Foodcourt, Famous Blacksmiths Shop, Gretna Green Ltd - Gretna DG16 5EA 

Job Summary :

The Foodcourt is located at our 5-star tourist attraction, the Famous Blacksmiths Shop, with a large and busy, self-service restaurant with onsite bar; exceeding expectations with a range of locally sourced products ranging from light snacks to cooked meals - including a carvery and delicious home-baking as well as hot and cold refreshments.

We are now looking for a dynamic Restaurant Host who can bring a flair to the role; leaving our customers with a lasting impression of excellent food and outstanding customer service. The Restaurant Host  will engage with our customers, ensuring that all guests have a unique and memorable experience.  The role includes welcoming and greeting customers, being intuitive to their needs and answering any queries they may have. The Restaurant Host is also responsible for assisting in the serving of hot food, ensuring that the presentation of food is to the highest standard and that portion control meets company guidelines.

Rate of Pay: National Minimum Wage

Hours of Work: 25 hours per week to be worked flexibly over 5 days out of 7

If you love what you have read, please send your CV and covering letter to:

marie.glencross@gretnagreen.com or alternatively post to:
Marie Glencross, Gretna Green Ltd, Gretna Green, DG16 5EA


Gretna Green Since 1754

FOOD & BEVERAGE ASSISTANTS

Gretna Hall Hotel, Gretna Green Ltd - Gretna DG16 5EA 

Gretna Hall Hotel is an 18th century manor situated on 10 acres of landscaped gardens within the village of Gretna Green, a 2-minute walk from Gretna Green Rail Station and a 2 minute drive from junction 45 off the M6. We are now seeking a part-time Receptionist with excellent communications skills to help ensure that our guests experience a high quality service so that on departure guests are left with a lasting impression of excellent customer service which exceeds their expectations.

Main Duties:

  • To receive guests to the hotel by greeting them warmly, and attend to their enquiries in a professional and courteous manner; whether in person, via telephone or email
  • Inform customers of the services and up-to-date accommodation rates and promote special offers
  • To update the Reception diary during and at the end of shift to enable accurate billings and ensure all important activities are detailed for accountability
  • Attend to all methods of booking, such as online, phone and in person, to ensure that reservations are dealt with promptly
  • Administer all reservations including cancellations and no-shows, in line with company policy in a prompt and efficient manner
  • To manage credit/debit card and cash transactions, counting floats on each shift and deal with the Loomis banking, ensuring compliance with Data Protection , financial regulations and company policy

Essential Requirements:

  • Outstanding customer care skills
  • Ability to work under pressure
  • Attention to detail
  • Excellent communication skills
  • Smart, lively and confident
  • Work well individually as well as in a team
  • Enthusiastic and motivated
  • Adaptable
  • Exceptionally well-groomed and presented
  • Professional and welcoming personality

Hours: 16 - 24 Hours Per Week

Rate of Pay: National minimum rates of pay apply

Job Type: Full-time, Permanent

If you love what you have read, please send your CV and covering letter to:

Ghallfandbmanager@gretnagreen.com or alternatively post to:
Marie Glencross, Gretna Green Ltd, Gretna Green, DG16 5EA


Gretna Green Since 1754

F&B SUPERVISOR

Gretna Green Ltd - Gretna DG16 5EA

We are now seeking a passionate and energetic Food & Beverage Supervisor, with proven experience of running shifts within a guest focused environment.

Job summary

To oversee the daily operational duties and performance of the F&B Assistants, ensuring that both internal and external customers receive an excellent quality dining service. Assisting the F & B Manager in ensuring the overall profitability of all food and beverage departments by ensuring effective utilisation of resources so that targets are met. To ensure that the company’s F & B standards are adhered to and that statutory requirements are met.

Main duties and responsibilities

  • Ensuring that food and beverage areas set up for the day’s business
  • Ensuring that staff are briefed and directed accordingly
  • Helping to run events on the day
  • Helping to train the staff to quality hotel standards
  • Working closely with the F&B Manager and also the sales team to ensure that the finer details for successful service are in place
  • Ensuring that Food and Beverage rooms are cleared at the end of each event

Key Skills and Experience

  • Will preferably have experience as an F&B Supervisor within a guest focused environment
  • Will be passionate about F&B and will enjoy the buzz of running shifts
  • Will have an excellent eye for detail

Hours: 40 per week

Rate of pay: from $21,797.70 depending on experience

If you love what you have read, please send your CV and covering letter to:

emma.maxwell@gretnagreen.com or alternatively post to:
Marie Glencross, Gretna Green Ltd, Gretna Green, DG16 5EA

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