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Careers at Gretna Green

Jobs and Employment Opportunites in Gretna Green and Gretna with Gretna Green Since 1754

With a continuous programme of investment in facilities and staff, to create a world-class 5-star visitor attraction in Gretna Green, our local family business - Gretna Green Ltd - are seeking a team of well-motivated people to deliver excellent service; across both retail and catering operations, at one of Scotland's most popular visitor attractions. Including our 5-star, award-winning, Visit Scotland Gretna Green Famous Blacksmiths Shop, as well as at our 4-star hotel Smiths at Gretna Green, our 3-Star hotel Greens at Gretna and our newest ventures the Old Toll Bar and Gretna Hall Historic Marriage House and Hotel.

Updated: 26th February 2020

We are currently looking for:

Please find details of most of these positions below and for further information on any of the roles or to apply, please contact Margaret Salaman - margaret.salaman@gretnagreen.com


Gretna Green Since 1754

MARKETING EXECUTIVE

Gretna Green Ltd - Gretna DG16 5EA

Job Summary: The role is to work within the marketing team to support the company in the development and delivery of marketing and PR outreach strategies covering Attraction, Retail, Weddings and Hotels. The role will require identifying areas for growth, partnership opportunities, media outreach and relationship building with key internal and external stakeholders. Design and implementation of revenue-driving strategies and campaigns through both on and offline channels.

Main duties will be:

  • Work with internal stakeholders, to help plan and then go and implement marketing/PR campaigns that drive engagement, traffic and bookings across both on and offline collateral and PR.
  • Source and produce engaging content, to ensure key messages across the Gretna Green Ltd estate is communicated effectively and within brand guidelines.
  • Relationship building with key external stakeholders within the tourism, food & beverage and leisure markets, identify new potential partnerships that will benefit the business.
  • Research and identify opportunities to extend the reach of Gretna Green both domestically and internationally, presenting proposals for growth, converting into revenue for the business  
  • Meet with key external stakeholders and potential partners on-site and off-site, identifying any areas for improvement which will, in turn, create a better experience for our clientele.
  • Work with approved external agencies, where appropriate, to arrange media visits with relevant press, journalists, industry partners.
  • Work with the wider marketing team to conceptualising and deliver exciting customer activations that celebrate the business, driving footfall and revenue.
  • Assist with the creation and delivery of engaging social media content when required.
  • Monthly reporting on successes in terms of customer reach and revenue-generating and identifying areas needing attention/adaption.
  • Ensuring that KPIs are achieved

Required experience and skills:

  • Must be enthusiastic and personable
  • Have an energetic approach with great drive and energy
  • Exceptional written skills and a keen eye for detail
  • Understanding of the hospitality/retail industry
  • Experience of copywriting and proofreading
  • Ability to prioritise workload and manage multiple tasks simultaneously
  • Fast learner and ability to work independently
  • Experience in a similar role
  • Problem solver
  • A good team player

Desirable Skills:

  • Experience of working with creative software packages (Adobe Creative Suite, etc)
  • Experience using Microsoft Office Applications
  • Experience working to KPI’s

A job description is a written statement of the essential characteristics of the role, including the key responsibilities and the knowledge, skill and attributes to perform the job to a satisfactory level.  It is not intended to be a complete, detailed account of all of the duties required and the job holder may be requested to perform additional duties as required by the Company.

Hours of work:  Full Time, Salaried

Salary: DOE

Responsible to:  Head of Marketing

If you love what you have read, please send your CV and covering letter to:

kevin.stewart@gretnagreen.com or alternatively post to:
HR Department, Gretna Green Ltd, Gretna Green, DG16 5EA


 Gretna Green Since 1754

ASSISTANT COOK

Famous Blacksmiths Shop - Gretna Green Ltd., Gretna DG16 5EA

Job Description

Gretna Green Famous Blacksmiths Shop Visitor Attraction is now recruiting for an Assistant Cook to work as part the team in the Foodcourt Restaurant, assisting in the day to day running of the catering area to ensure quality standards are met and duties performed in a timely manner.

Main Duties and Responsibilities

  • Assisting with the smooth running of the kitchen production areas
  • Washing dishes manually and also by using the dishwasher
  • Assisting in basic food preparation
  • Cleaning pots, pans and any other kitchen utensils
  • Maintain the kitchen work areas in accordance with HACCP regulations
  • Storing away all crockery, cutlery and glassware
  • Sweeping and mopping the kitchen floor
  • Emptying bins when they are full
  • Making sure that all kitchen equipment like food mixers, fridges, cookers are in good working order
  • Reporting any faulty equipment to the chef
  • Keeping the storerooms well-stocked and organised at all times
  • Keeping breakages down to a minimum
  • Complying with the daily cleaning rotas
  • Handling all glasses and china with great care
  • Attending company training programmes when required
  • Accepting food deliveries from suppliers and storing them
  • Assisting in other areas of the hotel when required to
  • Using the correct amount of specialist chemicals when cleaning work surfaces and equipment
  • Ensuring that at the end of the shift the kitchen is ready for the morning staff.
  • To comply with all company policies, procedures and legislation, in particular, Food Hygiene Regulations, Health & Safety Act and Equal Opportunities Act

Key Competencies 

  • Can accurately follow instructions
  • Knowledge of the hospitality industry
  • Excellent verbal & written communication skills
  • Meticulous in detail
  • Able to work unsupervised
  • Physically fit and able to lift heavy weights
  • Integrity
  • Food preparation
  • Food handling
  • Knowledge of hygiene
  • Attention to detail

Personal 

  • Having a 'can do’ attitude
  • Possessing a high standard of personal hygiene and appearance
  • Approachable and friendly
  • Focused on providing a consistently high standard of customer service
  • Highly motivated and focused
  • Can work under pressure
  • Willing to work evenings and weekends

Hours: Permanent, Part-Time - 16 per week working 2 days out of 7 days including weekends and flexing up to 30 hours per week during busy summer months.

Rate of Pay: National Minimum Wage.

If you love what you have read, please send your CV and covering letter to:

michelle.henry@gretnagreen.com or alternatively post to:
HR Department, Gretna Green Ltd, Gretna Green, DG16 5EA


 Gretna Green Since 1754

MUSEUM GUIDE

Famous Blacksmiths Shop - Gretna Green Ltd., Gretna DG16 5EA

Job Description

Gretna Green Famous Blacksmiths Shop Visitor Attraction is now recruiting for a Museum Guide to work as part of a dynamic team at our five-star visitor attraction where quality and attention to detail is essential in promoting and selling the history, experiences and range of products the museum offers. To develop business and maximise income and profitability within the guidelines, policies and procedures set by GG Ltd.

Main Duties and Responsibilities

  • Providing a warm welcome to visitors and interacting with visitors throughout their visit
  • Ensuring every opportunity is taken to increase sales and to convert visitors to customers
  • Ensuring that the Museum is presented to the best effect
  • Operating the EPOS till, handling cash, credit and debit cards and ensure cash is reconciled at the end of each day
  • Welcoming and assisting with wedding parties, baby naming ceremonies, celebrants and registrars
  • Conducting non- religious Blacksmith's Blessings and Handfastings
  • To promote in-house photography
  • To perform fun wedding re-enactments, where visitors are given an interactive experience of a runaway marriage
  • Conducting guided tours and talks about the Gretna Green story
  • Promote a positive perception of the company at all times both internally & externally
  • Maintain a thorough knowledge of services and products available on-site and the history of Gretna Green
  • Daily liaison with Gretna Green wedding bureau and group travel pavilion to ensure the smooth running of diaries
  • Take part in media activities organised by the business
  • Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work
  • Comply with the law as it applies to retailing, in particular, the Sale of Goods Act
  • Be accountable for their own development through the Performance and Development Review (Appraisal) process seeking out opportunities to learn new skills

Knowledge

  • Good standard of education essential - numerate/literate
  • Customer Care/Selling Skills training desirable
  • Basic ICT skills essential

Skills

  • Out-going, fun-loving personality with a great imagination
  • Polite, friendly and approachable
  • Ability to work independently or as part of a team
  • Good organisational skills and time management
  • Strong communication skills and the ability to communicate with audiences of all ages and abilities
  • Selling skills desirable
  • Customer focus essential
  • Cash handling experience desirable

Hours: Permanent, Part-Time - 16 per week working 2 days out of 7 days including weekends and flexing up to 30 hours per week during busy summer months.

Rate of Pay: National Minimum Wage.

If you love what you have read, please send your CV and covering letter to:

michelle.henry@gretnagreen.com or alternatively post to:
HR Department, Gretna Green Ltd, Gretna Green, DG16 5EA


 Gretna Green Since 1754

TOILET ASSISTANT

Famous Blacksmiths Shop - Gretna Green Ltd., Gretna DG16 5EA

Job Description

Gretna Green Famous Blacksmiths Shop Visitor Attraction is now recruiting for a Toilet Assistant to undertake the cleaning of our public toilet facilities to ensure that the highest standard is maintained at all times.

Main Duties and Responsibilities

  • To service public areas to a high quality as directed by the Retail Operations Manager
  • To replace and reorder all consumables
  • To ensure all floors, surfaces and facilities are cleaned regularly according to the cleaning schedule or more frequently if required
  • Report promptly any defects and damage including equipment and light bulbs to department manager, and ensure it is correctly logged
  • To be responsible, whilst liaising with the manager, for your own development
  • To be aware of and comply with statutory requirements regarding the workplace such as health and safety, hygiene, fire prevention, manual handling and chemicals and other substances that may be hazardous to your health
  • To carry out any other reasonable duty to assist in the smooth running of the facilities

Hours: Permanent, Part-Time - 20 per week working 3 days out of 7 days including weekends and flexing up to 30 hours per week during busy summer months.

Rate of Pay: National Minimum Wage.

If you love what you have read, please send your CV and covering letter to:

rhona.henderson@gretnagreen.com or alternatively post to:
HR Department, Gretna Green Ltd, Gretna Green, DG16 5EA


A job description is a written statement of the essential characteristics of the role, including the key responsibilities and the knowledge, skill and attributes to perform the job to a satisfactory level. It is not intended to be a complete, detailed account of all of the duties required and the job holder may be requested to perform additional duties as required by the Company.

  • +44 1461 336001

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