Jobs and Employment Opportunites in Gretna Green and Gretna with Gretna Green Since 1754
Gretna Green Ltd is a fourth-generation family business, founded in 1885, involved in tourism, hospitality, retail, weddings and agriculture. Gretna Green has over 260 years of history and heritage, marrying couples since 1754, and is now a world-class, award-winning wedding destination, with a 5-Star Scottish Visitor Attraction, and two hotels.
Current Vacancies
Last Updated: 24th July 2024
Hotels
- Food & Beverage Supervisor (Full-time)
- Chef De Partie (Full-time)
- Food and Beverage Assistant (Full-time or Part-time)
- Night Porter (Full-time)
Retail
Our focus as a forward-thinking company is the growth and development of our colleagues both personally and professionally. We invest time in training, development and one on one coaching from our extremely motivated, knowledgeable and Experienced Senior Team and Directors.
Your exciting journey begins with our comprehensive, engaging and informative interview process, hosted by our leaders in our business and if successful, move to the next stage, your induction and probationary periods, supported by colleagues and representatives from every department to ensure that you benefit entirely from the huge range of knowledge and experience that only our “uniqueness” as a multi-strand company can provide.
As a community-spirited company, with family at its very heart, we want colleagues to enjoy the benefits that we provide and feel valued and supported throughout their time with the “Gretna Green Family”.
- Do you want to be a part of that family?
- Do you want to feel valued and respected in your job role and know that any career aspirations are encouraged?
- Are you ready to become a part of the very history of Gretna Green and to share our stories with our visitors and guests to make their experience special to them?
Then see if you have the skillset, experience and qualifications that we need!
With a continuous programme of investment in facilities and staff, to create a world-class 5-star visitor attraction in Gretna Green, our local family business - Gretna Green Ltd - are seeking a team of well-motivated people to deliver excellent service; across both retail and catering operations, at one of Scotland's most popular visitor attractions.
Including our 5-star, award-winning, Visit Scotland Gretna Green Famous Blacksmiths Shop, as well as at our 4-star hotel Smiths at Gretna Green, our 3-Star hotel Greens at Gretna and our newest ventures the Old Toll Bar and Gretna Hall Historic Marriage House and Hotel.
Please find details of these positions below and for further information on any of the roles or to apply, please contact us on - [email protected]
Food and Beverage Supervisor (Full-time)
Gretna Green Ltd
Gretna Green Ltd, a fourth-generation family business since 1885, own and operate a range of businesses within the Gretna Green and Gretna Villages. Including the 5-star, award-winning Famous Blacksmiths Shop Attractions, a suite of two, multi-award-winning hotels, the Old Toll Bar and Canny Scot Shop, and proudly offer weddings, retail, hospitality, and online shopping to a global marketplace.
Job Description:
We are currently seeking a skilled and passionate Food and Beverage Supervisor to join our team and contribute to providing an unforgettable experience for our guests. As a Food and Beverage Supervisor, you will play a crucial role in ensuring the smooth operation of our dining outlets and providing an exceptional guest experience. You will supervise the food and beverage team, oversee daily operations, and maintain high standards of quality and service.
Main Responsibilities:
- Supervise and coordinate the activities of the food and beverage staff ensuring exceptional service standards are met
- Manage the day-to-day operations of the restaurant, bar and other dining outlets within the hotel
- Train, mentor and motivate staff to deliver outstanding guest service
- Monitor inventory levels, order supplies and maintain proper stock levels
- Collaborate with the culinary team to create and update menus, ensuring variety and quality
- Handle guest inquiries, concerns and complaints promptly and professionally
- Ensure compliance with health, safety and sanitation standards
- Prepare reports and documentation related to food and beverage operations
- Uphold the hotel's policies and procedures, including responsible alcohol service guidelines
Required Skills include:
- Proven experience as a Food and Beverage Supervisor or similar role in a hotel or upscale restaurant
- Exceptional leadership and interpersonal skills
- Strong knowledge of food and beverage operations and industry trends
- Excellent communication and customer service abilities
- Ability to work in a fast-paced environment and handle pressure gracefully
- Basic computer skills and familiarity with restaurant management software
Due to legal requirements of the role, applicants must be 18 or over.
To apply please email [email protected] with your CV.
Closing date: 31st August 2024
Chef De Partie (Full-time)
Gretna Green Ltd
Gretna Green Ltd, a fourth-generation family business since 1885, own and operate a range of businesses within the Gretna Green and Gretna Villages. Including the 5-star, award-winning Famous Blacksmiths Shop Attractions, a suite of two, multi-award-winning hotels, the Old Toll Bar and Canny Scot Shop, Greens Bar and Restaurant and proudly offer weddings, retail, hospitality, and online shopping to a global marketplace.
Job Description:
We are currently looking for a full-time Chef De Partie to join our fantastic team at Gretna Green Ltd and to welcome our valued customers providing them a menu of homemade, varied range of dishes.
Main Responsibilities:
- Working with a team of passionate colleagues to cater for fine dining and banqueting facilities
- Running a section in the kitchen and making sure due diligence procedures are strictly adhered to
- Assist the sous chefs and head chef in making sure all sections in the kitchen are prepped and ready for service
- Full training will be given but previous 4 star and 1 or 2 rosette cooking skills standards would be advantageous
Required Skills include:
- Level 2/3 Food Safety Certification, COSSH, and IOSSH and Level 2 Health & Safety would be advantageous
- Awareness of Food Allergens and sound product knowledge of recipes and dishes
- Ability to work on your own initiative in a fast-paced environment and as part of a team
- Sound computer skills and cash handling accuracy
- Polite spoken manner and clear communication skills
- Confident and approachable
- Ability to react to business needs and trends
To apply please email [email protected] with your CV.
Closing date: 31st August 2024
Food & Beveridge Assistant (Full-time or Part-time)
Gretna Green Ltd
Gretna Green Ltd, a fourth-generation family business since 1885, own and operate a range of businesses within the Gretna Green and Gretna Villages. Including the 5-star, award-winning Famous Blacksmiths Shop Attractions, a suite of two, multi-award-winning hotels, Greens Bar and Restaurant, the Old Toll Bar and Canny Scot Shop, and proudly offer weddings, retail, hospitality, and online shopping to a global marketplace.
Job Description:
We are currently looking for full-time or part-time Restaurant / Bar team members to provide an efficient and friendly front of house service to customers in the restaurant and bar areas, promoting Gretna Green’s core values and ensuring the delivery of a high-quality service.
Main Responsibilities
- To greet and serve customers efficiently and politely in an engaging manner
- To take customers’ orders and have a sound knowledge of the menu choices
- To have sound knowledge of allergens and range of dietary requirements
- Greet guests nicely, take their drink orders and help them feel welcome at the bar
- To deliver orders to the customer and ensure customer satisfaction through engaging with the customer following delivery of meals
- To set up tables and function rooms in a timely and efficient manner
- To clear and clean tables according to the guidelines
- To receive payment from customers using the Till and Streamline for debit and credit cards
- Handle guest enquiries and requests in a timely manner, referring details to other colleagues and management, if unable to directly assist
- To comply with all company policies, procedures and legislation
Required Skills include:
- Previous experience in the hotel trade, restaurant, or similar environment desired, but not essential as training will be provided
- Ability to deliver consistent high level customer service especially under pressure
- Outstanding customer care skills
- Ability to work under pressure
- Attention to detail
- Excellent communication skills
- Work well individually as well as in a team
- Commercial awareness and drive for increasing sales through upselling food and beverage items
- Driving licence would be advantageous
To apply please email [email protected] with your CV.
Closing date: 31st August 2024
Job Title: Retail Sales Colleague
Location: Gretna Green, Scotland, UK
Company Description: At Gretna Green, we pride ourselves on providing a warm Scottish welcome to our valued customers, both local and international. Our establishment offers a diverse menu of homemade dishes, showcasing the best of Scotland's culinary delights. We are dedicated to delivering exceptional customer service and ensuring that every guest has a memorable dining experience.
Position Overview: Give first class customer service and provide a welcoming atmosphere in a clean, inspiring environment to shop in. Joining a fast-paced retail sales team to support on a seasonal basis our busier months of the year.
To provide an efficient, memorable shopping experience to all our customers, guests, and visitors UK and International.
To share product knowledge, pricing, using upselling and add on skills in line with training provided using your personality to make their experience unique.
Key Responsibilities:
- Give amazing first-class customer service to all customers and visitors.
- Fantastic communication skills
- Capable of interpreting customers’ words and showing them products that meet their needs.
- Through buddying training process- learn Epos system to become accomplished user with high standard of accuracy
- Interest in building product knowledge. A knowledge of high-quality products and a love of shopping is not an essential but would be a benefit.
- Through following our training program- to share the History of Gretna Green with our customers and visitors and “sell” the different areas of the business including Hotels
- Ability to work under own initiative and as part of a team.
- Ability to adapt and react to customer demographic and volume.
- Understand the stock rotation/ date checking system for Food products and demonstrate use of completion of relevant forms.
- Ability to follow processes and procedures as set by the company.
- General Housekeeping skills
- Flexibility over 7-day schedules
Qualifications and Skills:
- 1+ years’ retail sales experience preferred.
- Basic numeration skills
- Basic IT skills
- Basic H&S knowledge- training will be provided.
- High-energy, friendly personality
- Outstanding customer care skills
- Ability to work under pressure.
- Attention to detail.
- Excellent communication skills
- Work well individually as well as in a team
- Commercial awareness and drive for increasing sales through upselling
To apply please email [email protected] with your CV.
Closing date: 31st August 2024
Job Title: Night Porter
Gretna Green Ltd
Gretna Green Ltd, a fourth-generation family business since 1885, owns and operates a range of businesses within the Gretna Green and Gretna Villages. Our portfolio includes the 5-star, award-winning Famous Blacksmiths Shop Attractions, two multi-award-winning hotels, the Old Toll Bar and Canny Scot Shop. We proudly offer weddings, retail, hospitality, and online shopping to a global marketplace.
Job Description:
We are currently seeking a full-time Night Porter to join our team as our family business continues to expand and develop. In this role, you will provide late-night bar cover, function set-up, night porterage, and Reception support under the direction of the Night Manager.
Main Responsibilities:
- Be conversant and compliant with all Front Office Systems and Bar operations
- Efficiently and professionally handle guest queries
- Greet and check-in guests arriving during your shift in a professional and proficient manner
- Occasionally assist guests with their luggage and serve as a point of contact to ensure all requirements are met during their stay
- Execute guest departures in a professional and proficient manner
- Provide a security function for the hotel in line with company operating and security procedures
- Record observations in the Duty Manager diary
- Provide efficient handovers to the Duty Manager or Receptionist
- Have thorough knowledge of and adhere to company regulations regarding:
- Fire regulations and night-time evacuation procedures
- Health and safety regulations
- First aid procedures
- Licensing laws
- Undertake general cleaning and maintenance duties
- Perform special duties or work outside the normal daily/weekly routine within the overall scope of the position at the request of the Night Manager, Operations Manager, or General Manager
Required Skills:
- Polite spoken and written manner
- Good team player, but also capable of working independently
- Ability to multi-task and take on several duties
Benefits and Remuneration:
- Location: Gretna Green – on-site
- Holidays: Up to 30 days holiday per annum based on full-time (part-time colleagues' holidays calculated pro-rata)
- Rate of pay: Competitive remuneration package above National Living Wage 2024
- Hours: 40 hours per week, including weekends
- Additional benefits:
- Exclusive colleague discounts in our hotels and retail outlets
- One free night’s stay in our hotels, subject to availability
- An additional day off for your birthday
- Free lunch provided
- Pension
- Training and development through our ‘Great Place to Work’ scheme
To apply please email [email protected] with your CV.
Closing date: 31st August 2024